Hospital Porters are usually part of the portering services team within the facilities department and will have contact with clinical and non-clinical staff. Some Porters may drive an NHSScotland vehicle around a hospital's grounds.
Porters are responsible for moving and transporting people and items around a hospital, including:
- going to different departments in response to a pager
- helping Nurses lift a patient onto a trolley or into a wheelchair
- sorting and delivering incoming mail
- taking meals to the wards or taking samples to the labs
- taking linen and equipment to the wards
- moving furniture or removing refuse, including clinical waste
- moving patients or equipment around the various parts of the hospital by way of lifts and long corridors
- transporting patients who have died from the ward to the mortuary
- driving a van or buggy from building to building around the hospital or estate grounds.
Depending on where they work in a hospital, Porters may have other duties, including cleaning and tidying outside areas and gritting in cold weather.
Portering Supervisors, co-ordinate and monitor portering activities within a healthcare setting, to ensure high standards are achieved and maintained.
They are responsible for the supervision of staff, including their training and development.
Portering Managers oversee portering services within a healthcare setting and manage a team of Supervisors and Porters to ensure an essential service is delivered around the clock to a high standard.
They also ensure that patients, materials, and equipment are safely and appropriately managed.