Communications officer is a broad job title given to staff working in communications teams within NHSScotland. Other related job titles include:
- communications and engagement officer
- communications manager
- head of communications and engagement
Working as a communications officer, you would use various kinds of media to engage with internal and external audiences. This could include press releases, websites, paper publications, events, ad campaigns, TV and radio.
In a larger organisation, you would work as part of a team, with senior communications officers and communications managers. In smaller organisations, you may have a related role, such as information officer, corporate affairs or patient and public involvement.
Some of the usual duties of a communications officer includes:
- producing high quality patient information
- writing articles for staff magazines
- producing video and taking photos
- managing social media accounts and campaigns
- creating graphics for print or online
- typesetting reports
- updating or creating information on the staff intranet and external websites
- commissioning printing or advertising with external printers or contractors
- dealing with enquiries from journalists and writing press releases
- engaging in local health campaigns and events
Senior communications staff will provide media training to board members and chief executives and give advice about dealing with the press. They may also write speeches for directors and senior executives.