Paula - Management Accounts Assistant, NHS Greater Glasgow and Clyde

My name is Paula and I’m a management accounts assistant at Dykebar Hospital. I’ve been working here just over 2 and a half years. I was a Modern Apprentice for 18 months and I've been in my current role for a year.

Which Modern Apprenticeship did you do?

I was one of the first people at NHS Greater Glasgow and Clyde to do a management accounts Modern Apprenticeship. We worked at Dykebar Hospital and studied with an external training provider in Glasgow.

How did you first hear about Modern Apprenticeships?

Someone I know works for NHS Greater Glasgow and Clyde and she’d heard they were going to advertise for apprentices. She passed it on to me and I thought it would be a good opportunity.

Why did you decide to do the apprenticeship?

I knew that working in accounts was what I wanted to do. It gave me a chance to get work experience as well as get a qualification and a chance of permanent employment. It’s just a brilliant opportunity.

How has this helped you? How will it benefit your future career?

It’s been very beneficial. I’ve gained work experience and a qualification from doing the Modern Apprenticeship. I wouldn’t have had them both hand in hand if I continued to work and study separately.

I’ve now moved on and I’m studying for a Chartered Institute of Management Accounts (CIMA) qualification, which will make a huge difference to my future career. I wouldn’t have had the chance to do that if I hadn’t completed the apprenticeship.

Tell us about a typical day

Normally, it’s spent looking at income and expenses for different departments and areas within diagnostics. We give them the information we’ve got and work with them to make sure everything is accurate.

What do you wish you knew before you started your apprenticeship?

I wish I’d known it wasn’t going to be as scary as I thought it was. The job I was in before was really different. I had no office experience, so I was a bit worried about learning the job as well as studying.  Everyone in the team was really helpful and gave me loads of time to get comfortable with everything. It was not as much pressure as I thought it would be.

What do you like most about your job?

I like that there are opportunities to progress. Even though the apprenticeship is finished, I’m still able to study.

What is the most rewarding thing about your apprenticeship?

I think for me it’s working with the NHS, knowing I’m contributing to it running smoothly. It’s a great place to work, it’s filled with so many people trying to make sure everyone gets the care they need. It’s nice to know I contribute to that.

What advice would you give anyone who is thinking of applying for a Modern Apprenticeship?

I would say go for it. It’s a great opportunity, there are so many different areas you can end up working in, it’s getting you experience, and it’s going to benefit you throughout your career.

What are your future career plans?

I’m hoping to complete my CIMA qualification. I want to be fully qualified within the next few years and keep working towards the next thing and see where I end up.