Lewis - Administration Support Modern Apprentice, NHS Education for Scotland

My name is Lewis and I'm an administration support Modern Apprentice. I started working at NHS Education for Scotland (NES) 7 months ago. I'm on course to complete my Modern Apprenticeship in the next 3 months.

How did you first hear about the apprenticeship?

My dad works in Quality Management at NES and he told me about it.

Why did you decide to do this apprenticeship?

Someone who has worked at NES for a long time told me about the vacancy on the website and I applied. It's an important job and it's an important part of the NHS. I think to be a part of something like this really helps with my independence. I'm kind of growing up and getting experience while working.

How has this helped you? How will it benefit your future career?

I'm working on getting my SVQ Level 3 in Administration. I think any further education I get, it'll be down that line. It's really important for me to get that.

Tell us about a typical day

I'm the main administrator for the Scottish Coaching and Leading for Improvement programme (SCLIP) and I have a lot of emails and queries coming in from that. 

We run workshops, so typical day-to-day tasks include making sure we have the right materials and the right accommodation and that travel is booked.

What do you wish you knew before you started your apprenticeship?

I wish I knew how stressful it can be, but I think that's something you have to deal with. Honestly, the stress makes it a lot easier for me to process things because I know I have to be looking at every tiny detail and I think that helps me progress a lot.

What do you like most about your job?

The people and helping the people on the team. I think everyone's so supportive here and being able to actually contribute to the community that your kind of seeing on a daily basis is good as well.

What advice would you give to anyone who is thinking of applying for an apprenticeship?

Before I applied, I wasn't sure what I wanted to do. Doing a Modern Apprenticeship has helped not only get me a lot of experience on the job, but it's also helped me progress through my qualifications. I can also slowly get the knowledge and experience in a certain area that's helping me decide on a career path.

What are your future career plans?

When I complete my SVQ I'd like to continue working at NES. If that's not possible, I'll go back to school and try and build on my qualifications.